Guide: Fix ‘User Profile Cannot Be Loaded’ Issue in Windows 10
Logging into a computer is as easy as typing a password (if applicable) and tapping the login buttonIf your PC refuses to load your profile and there is a blue screen with the error “User profile cannot be loaded”, then there is a problem with some files or services controlling your PC’s user profile. Follow one of the two solutions in this article to resolve this error. This error usually occurs after a Windows 10 update or when you create a new user profile. Some users have also reported this error after completing a system restore. Be that as it may, we’ve listed two ways below to fix the problem. If you are currently facing this annoying error on your Windows 10 computer, you can fix it in one of the ways below.
Method 1: Replace the NTUSER.dat file
One of the most frequently cited causes of the error User Profile cannot be loaded in Windows 10 is a corrupted or damaged NTUSER.dat file. Windows stores your profile settings, preferences, configurations, etc. in that file. When you make some changes on your computer, such as changing your default browser, background image, display resolution, etc., all changes are saved in the NTUSER.dat file.
During an operating system upgrade process, the file may become corrupted or damaged. With a corrupt NTUSER.DAT you may experience problems logging into your profile. Hence, the user profile cannot be loaded error. To fix this, you can replace the NTUSER.dat file in the default profile of your computer with an uncorrupted NTUSER.dat file. Here is how to go for it. Step 1: Log in to a different profile on your computer. Step 2: Start the File Explorer and open the Local Disk (C 🙂 folder.
Step 3: Double-click Users to open the folder.
Step 4: The default profile folder is always hidden on a Windows PC by default. Tap the Hidden items box to check it.
That makes the default profile folder (as well as other hidden files) visible in your file explorer. Step 5: Double-tap Default.
Step 6: Find the NTUSER.DAT file and rename it. You can also move it to another folder on your computer or an external storage device (for example, a USB flash memory).
Now go back to the Users folder (C: Users) and copy the NTUSER.DAT file from your guest profile (or any other profile that works) to the Standard Users folder. Step 7: Double-tap the Guest Profile folder (or whatever your computer’s Guest folder is called).
Step 8: Copy the NTUSER.DAT file from the Guest Profile folder and paste it into the Default profile folder.
Now try to log in again to the profile which shows the error User profile cannot be loaded and you should be able to log in successfully. Note: If you don’t have a guest profile, you can boot your computer in safe mode and replace the corrupt NTUSER.DAT file in the default profile folder.
Method 2: Fix the user profile service startup type
On Windows devices, the user profile service is responsible for loading (and deleting) user profiles. If something goes wrong with the configuration of this service, or if it is stopped / disabled, you may experience problems logging into your profile on your PC. If method # 1 above doesn’t work, it should help to change the startup type of your user profile service and make sure it is set to automatic. To do that, you should be able to access Windows Services Manager. But since you cannot log into your computer, you have to boot your PC in Safe Mode to access Windows Service Manager. Follow the step below to get it done. Step 1: On the login page, hold down Shift button and tap Restart. That will launch the Windows 10 boot option menu that will allow you to boot your computer in safe mode. Step 2: Tap Troubleshoot.
Step 3: Tap Advanced options.
Step 4: Click Startup Settings.
Step 5: Tap Restart.
Step 6: Tap F4 or the number 4 on your keyboard to boot your PC in Safe Mode.
Step 7: Tap the Windows key + R shortcut to launch the Run command. Step 8: Type or paste services.msc into the box and tap OK.
Step 9: Locate ‘User Profile Service’ and double click on it to display its properties.
Step 10: In the Startup type section, make sure it is set to Automatic. Tap OK.
Now restart your computer to see if you can log in successfully.
Make sure your PC works flawlessly
Imagine not being able to use your computer. Annoying right? If you are unable to log into the default profile of your Windows computer due to this user profile error, follow the steps under any of the above-mentioned solutions to get your PC running smoothly again. The next up: Don’t know the difference between standard user accounts and administrator accounts on a Windows computer? Read the article below to see how they differ and why you should use a standard user account as your daily primary account.
Fix ‘User Profile Cannot Be Loaded’ Issue in Windows 10: benefits
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