Guide: Fix ‘Spo­ti­fy Not Work­ing on Lock Screen’ Issue

Many Android users are complaining that Spotify is not working on their phone’s lock screen. Ideally, when listening to songs on Spotify and locking your screen, you should be able to see a lock screen widget with a few details: album art, song title, singer and buttons to control playback. During my research, I found that the problem is not specific to select phone models but can happen on any smartphone. This can be frustrating, as most people enjoy listening to music while doing other things, such as exercising, traveling, and other activities. Unlocking it phone just to interact with the Spotify app seems tedious. Let’s take a look at some possible solutions.

1. Try to log out and log back in

Some of our readers suggest logging out and then logging back in helped them fix this problem. Then they could see the Spotify widget on the lock screen of their smartphone. To sign out, tap the Settings icon in the top right and scroll to the bottom of the screen to find the Sign Out option.

Then you can sign in with your email ID or Facebook account. Use the same method you tried the first time so you don’t stop up create a new account instead. Check if you can now see the Spotify music widget on the lock screen and the controls are working.

2. Notification settings

Every app you install on your Android smartphone comes with its own set of notification settings that control what happens when it phone is closed. Let’s take a look at the Spotify notification settings. Open Settings and then tap Notifications & status bar. Make sure that the Show notification icons and Show on lock screen options are enabled. Otherwise, you won’t see notifications or shortcuts for an app on the lock screen. Tap App notifications.

Scroll to the bottom of the screen to find Spotify – the list is always in alphabetical order. Unlike before, these notification settings pertain to the specific app. In this case Spotify. Make sure Show notifications and App icon badge is turned on.

There are two more settings left in the screenshot above. The first is play which allows you to control your music on the lock screen. Tap to open it and make sure the Show notifications option is enabled. Other settings in this screen are optional. Likewise, the Show notifications should be enabled for Spotify Music as well.

Now open Spotify and play a song. Lock your screen and check if you can see the Spotify playback widget there. Note: Samsung users have shared that setting the display style to Detailed under Settings-Screen lock-Notifications-Display style also helped them fix the problem. If you have that option on your Android then give it a try as I don’t have it. Manufacturers have been known to change the Android version with their spin for some reason!

3. Energy saving mode disabled

The energy saving mode is useful feature until it gets in the way of how an app works. Power saving mode keeps your apps under control and prevents them from consuming unnecessary resources such as CPU, GPS and battery juice when they are not being actively used or phone is closed. They can often act like an overprotective parent causing apps to malfunction. To check this, open Settings and tap Battery and performance. Again, your smartphone may have slightly different settings (it may be called battery optimization instead) depending on your make and model. Tap Choose apps to configure individual app settings.

Search for Spotify or open it by scrolling. Tap it to open. Tap No restrictions to prevent your smartphone from preventing Spotify from functioning properly in the background when the phone is closed.

4. Clean reinstall

Spotify stores all your songs and playlists on its servers, there is no harm in uninstalling the app. But we want to do a clean install. First, log out of Spotify as you did in the first step above. Now open Settings and tap Installed apps. Find Spotify and open it.

Tap Force Stop to stop any running activity behind the screen. Tap Clear data and select Clear all data. That would be all of your temporary files and folders phone

Finally, tap Delete on the same screen to delete Spotify from your smartphone. Go back to the Play Store and reinstall Spotify. See if you can now see the Spotify music widget on the lock screen.

5. Lock Screen Manager

The good thing about the Android platform is that it is endlessly customizable. That means there is an app that can manage and customize your lock screen. Some of our users have had success with this method. We’ve already covered three lock screen apps for Android, so check them out. There are many others in the Play Store too.

Spot it

Spotify is one of the best music streaming app out there. I love it because it makes it easier to follow others’ curated playlists. While it usually works fine right out of the box, there are times when there is a conflict between app and system settings. The next up: Do you use Spotify? Here are 21 Spotify music tips and tricks to help you become a professional at it.

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