Guide: Fix ‘Instagram Not Loading or Crashing’ Issue
Instagram, now owned by Facebook, works well for the most part. But often times it gives users unexpected problems and throws error. Some users have complained that Instagram is not working for them. While others say it won’t load or crash. These may sound like different problems, but more often than not, their solutions are similar or the same. That’s why I group them together in a handy little one guide Let’s start.
1. Update the operating system
Well, Android isn’t exactly popular for getting OS updates on time. Except when you are using a custom operating system like OxygenOS or maybe MIUI where updates are pushed and available ASAP.
Open Settings and click About phone and tap System update. You can check for Android OS updates here and do the necessary. Always plug in an electrical outlet before performing an update.
2. Reinstall Instagram
Most apps regularly release bug fixes, and Instagram is no different. Open Play Store and click Menu to select My apps & games.
Check for an update for Instagram, especially if you are part of Instagram’s beta testing program. If there is one, apply the update, open Instagram and check if the app still crashes or won’t load.
If updating the app doesn’t work, you will need to reinstall it. Before doing that, be sure to check point 6 below to learn how to delete all app data.
Try the web
Open your favorite browser on a computer or smartphone and check if Instagram is loaded on it or not. If it works fine, you can use it temporarily from there. You know, like a quick fix? If it doesn’t load then the problem may not be on your end at all. In that case, read the next point for more details.
4. Instagram has gone down
I have noticed a few times that Instagram has been in the news lately. An easy and quick way to check if Instagram is working or not is to use Down Detector. Bookmark it now, and you can thank me later.
The app was offline three times in the past week alone, affecting various aspects of the app. There is an up-to-date fault map so use it to see if the problem is global or affects a specific area. Usually they have servers all over the world to deliver content faster. Visit Down Detector
5. Antivirus
The steps depend on the antivirus app you’re using, but here’s the starting point. First, disable the antivirus to check if it fixes the Instagram error. If so, some setting in your antivirus is blocking or tampering with the app. If nothing happens, move on to the next point. Maybe Instagram is not whitelisted, blocked or given the necessary permissions. Go through the antivirus app to make sure everything is okay.
6. Delete cache and data
Old data and cache files can be messy up how an app works and behaves. Deleting these files has no effect. You must log in again. Open Settings and tap Manage apps and find and open Instagram.
At the bottom, tap Clear data and select Clear all data and clear both.
Go back and login to Instagram and check again.
7. App Permission
Go back to where you deleted the cache and you will see App permissions. Tap it once to make sure that the services you want to use with the Instagram app are given the necessary permissions.
When you go back, you will also see Other permissions. Again, make sure the necessary permissions are enabled.
8. Network or data problem
Have you checked your data plan? Maybe you have no more data? Connect to a Wi-Fi network to check and confirm whether Instagram is loading or not. It is also possible that there is a network problem. Ask a friend on another network and see if he / she can access Instagram.
Open Settings and under the More option, tap Reset Wi-Fi, mobile, and Bluetooth. If you’re using an iPhone or iPad, open Settings and under General, tap Reset.
Tap Reset network settings and don’t touch anything else.
Note that you will need to reconnect to all saved Wi-Fi networks by entering passwords. So make sure to write them down somewhere before you start.
Insta Fix
With these solutions, you can fix Instagram not loading, working or crashing error in no time. Some of these tricks can also be used for other apps that behave strangely. If you have found another way, please let us know. That may help some of our readers. The next up Is the Instagram app still acting strangely? Click on the link below to about 2 third party Instagram apps to use them as an alternative.
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