Guide: Fix ‘Google Hangouts Not Detecting Camera on PC’ Issue
Google Hangouts is one of Google’s most popular products and also one of the best tools out there for communicating via text, voice and video. As for video communication, some users are unable to use Google Hangouts on their computers because it does not detect the device’s webcam. In this guide, we’ll show you six (6) different ways to make Google Hangouts recognize your PCs camera so that you can communicate again without disruptions. If you are unable to make Google Hangouts video calls on your computer because the host browser did not detect your webcam, here is what you can do to fix the problem.
1. Check Camera Permission
When you first use Hangouts on your computer (or browser), the service will usually request access to use the camera and microphone.
Deny Hangouts camera access is one of the main reasons why the app is denying it camera with later use. To fix this, make sure Google Hangouts does indeed have access to use your PCs camera (via the web browser). For Chrome Browser Users: Follow the steps below to check Google Hangouts camera permission and how to change the settings to match your camera up and run again for video calls.
Method 1: Tinker Chrome browser
Step 1: Tap the three-dot menu icon in your Chrome browser.
Step 2: Select settings.
Step 3: Select ‘Privacy and Security’ from the Settings menu.
Step 4: On the new page, tap Site settings.
Step 5: Under the Permissions section, select Camera
Here you can view web apps and websites that are allowed to use your PCs camera Step 6: If the Google Hangouts website is under the Block section, then you need to delete it. Just tap the dropdown icon next to the Google Hangouts website to continue.
Step 7: Tap the dropdown icon next to Camera
Step 8: Select Allow.
Now go back to the Google Hangout tab in the browser, reload the page and check if your camera is detected.
Method 2: Check your PCs Camera
Here’s a faster alternative to make sure Google Hangouts isn’t being blocked from using your PCs cameraIf there is a canceled video icon (as seen in the image below) on the URL bar of the Hangouts video call window, it means that Google Hangouts cannot access those PCs camera
An easy way to unblock the Hangouts camera limitation is to tap the canceled video icon, check ‘Always access https://hangouts.google.com to your camera and microphone ‘and tap Done.
Now reload the Google Hangouts page and check if it now recognizes your computer.
2. Check Camera Link
If you are an external camera connected to your computer via USB, you want to make sure that the device is properly connected to your PC’s port and powered on. You can also unplug it camera close the Hangout call window from your computer and close the camera back to your device. Restart the Hangouts call in your web browser and see if it does the camera
If your computer, web browser and other apps cannot recognize the device, you can try the camera on another computer to confirm whether it is faulty or not. If the external camera works on another computer, check if the port (s) on your PC are working properly and if you have the necessary software / driver for the camera to work installed on your computer.
3. Close interfering programs
If there are other programs and apps using your PC’s webcam at the same time as Google Hangouts, there is a high probability of outage – where one (or more) apps are cameraWhenever Google Hangouts installs the camera, make sure that other apps (especially video calling apps) can use those of your device camera are closed and not active.
4. Close Google Hangouts / Browser
Still can’t use Google Hangouts because it’s your cameraYou must close and restart the browser. After that, open Hangouts in a new tab and see if you have your camera to make video calls.
5. Restart the PC
If any of the above does not solve the problem, turn your computer off and then on again. Restarting your computer may fix the problem (s) that are causing Google Hangouts to delete the camera
Update the browser
A bug in your browser can also prevent Google Hangouts from working or detecting your computer cameraWhether Google Hangouts works perfectly in another web browser without any camera detection problems, you should update the browser that was not working to the latest version.
Communicate without hiccups
No matter how often you use Google Hangouts for video calls and chats, nothing should stop you from using the tool whenever you want / need it. If you can’t make video calls on your computer because Hangout doesn’t detect your PCs camera/ webcam, one of the ones listed above tips should help bring things back to normal. The next up: Do you have important messages and media that you don’t want to lose on Google Hangouts? Read the following article linked below to learn how to back upup and recover Hangouts messages on your Android device.
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