Guide: Fix ‘Google Dri­ve Not Down­load­ing Files After Zipping’ Issue

Previously used Google Drive to stop the download or give an error if the download size was greater than 2 GB. Later, Google added the functionality that automatically divides files into 2 GB zip folders. However, that did not solve the problem that zip files are a problem for Drive users. Many people are still facing the Google Drive file zipping problem. If you are also facing the problem that Google Drive zip downloads crash or zip files cannot be downloaded then you are at the right place. Here we will tell you six ways you might be able to fix the problem. And as a bonus, you also get to know a few tips to improve the zip download process. Let’s start.

1. Restart the computer

I have a habit of hibernating or my laptop while sleeping, which sometimes causes problems. The problem is mostly browser related due to temporary file issues. So if Google Drive zips files on your PC forever, you have to start by restarting your computer. I know, I know … but if only common sense were so common.

2. Follow the correct steps

The zip downloads fail for most users due to the unintuitive nature of the download steps. The first steps are logical ie select the folder or multiple files you want to download and then click Download buttonGoogle Drive will then start zipping your files. When it is done, it changes as follows. You will receive a dollup on the top. Normally, popups make sense with a yes or no buttonBut things are different here. The text says “Changes you made may not be saved.” You will be given two options: leave and cancel. A regular user would think that the download of the zipped files will be canceled by clicking Exit buttonSo they click Cancel. But that is wrongPress Cancel button the download will stop. As strange as it may sound, you have to click Leave. Doing so will initiate the download process of the compressed files.

Didn’t get a popup

In case you don’t pop-up, follow the steps below to fix the problem in Chrome. Step 1: Open the link chrome: // settings / to go to Chrome settings. Step 2: Click Advanced to view more settings.

Step 3: Under Privacy and Security, click Site Settings.

Step 3: Scroll down and click on Pop-ups and Redirects.

Step 4: If the pop-ups are blocked, click Add button next to Allow. Add https://drive.google.com to the allowed popups.

Step 5: Close Chrome. Then try to download the files. Don’t forget to click Leave instead of Cancel in the popupup Tip: Sometimes downloads are blocked in Chrome. Find out how to unblock them.

3. Clear browser cache and cookies

You should also try to manually delete temporary files from your browser, such as cookies and cache. We have mentioned the steps for Google Chrome browser. Step 1: Go to the settings page again by typing chrome: // settings / in the address bar or find it in the Chrome menu. Step 2: Scroll down and you will find the advanced option. Click on it to view more settings.

Step 3: Under Privacy and security, click Clear browsing data.

Step 4: Select the check box next to “Cached images and files” and “Cookies and other site data”. Take out others. Finally, click on Clear data button

Step 5: Close Chrome and restart it. Then try to download your zip files from Drive.

4. Try a different browser

If your current browser cannot download zip files, try in another browser.

5. Log in to the correct account

If you are signed in to multiple Google accounts in your browser, sign out of all. Keep only one account signed in from which you want to download Google Drive files.

6. Reset Google Chrome settings

Sometimes the problem can be due to an extension or incorrect settings. So resetting Chrome will fix the problem. Even though your data is safe when you reset it, learn what happens when you reset Chrome. Open Chrome Settings to reset it. Then tap Advanced. Scroll down and click on ‘Restore settings to their original defaults’. Confirm by clicking Reset.

Where are zipped files downloaded

Usually the files are available in the Downloads folder on your PC. However, if you changed the download location, they will be available in the new folder.

Tips to improve Zip Download on Google Drive

Follow the steps below to make it easier to download zip files from Google Drive.

1. Download in incognito mode

If the zip files are giving you trouble downloading in normal browse mode, try downloading it in incognito mode.

2. Download files instead of the folder

Instead of downloading a folder, select multiple files in it and download them. Some users have suggested that this trick sped up the zip process for them.

3. Use Back-up and sync from Google

Google Drive has special apps for both Windows and Mac. You need to install it to download large files from Drive. Aside from being easy to use, it doesn’t zip files, so the overall process of downloading files is quick. Read our guide On how to use Back-up and sync from Google.

4. Download multiple files

Downloading multiple files from Drive always creates a zip file, which may seem slow to some users. If you don’t want to install the Google Drive apps and still want to download files without zipping and fast, check out our dedicated post for the same.

Ride along!

Hopefully one of the above tips did it for you and you could zip past this pesky problem (no pun intended). If you’re still stuck, maybe your internet speed (or something else like the ISP’s DNS) is to blame? Try to explore that angle and see if it works. The next up Running out of Google Drive storage space? Know what counts toward your Google Drive storage quota. Check out the article below.

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