Guide: Fix ‘Fire TV Not Showing in Alexa App’ Issue
For some users, the process of connecting Fire TV or Fire TV Stick to Alexa app is not easy. The Fire TV is not displayed up in the app, and this text greets them – “Sorry, we couldn’t find a device to pair.” If you are also facing the same problem then don’t worry! At the end of the post, you should be able to control your Fire TV with the Alexa app or a paired Echo device. Let’s fix it.
1. Properly pair Fire TV and Alexa App
We hope you follow the correct steps to link Fire TV or Fire TV Stick to Alexa app. It doesn’t hurt to check if the steps are correct or not. Here’s what you need to do to pair Fire TV with the Echo or Alexa app. Step 1: Turn on the TV with your Fire TV connected. If this is your first time using the Fire TV, set it up first up by connecting to a Wi-Fi. If you have already set it up up, it will automatically connect to the registered Wi-Fi network. Step 2: Open the Alexa app on your phone and tap the three-bar icon. Go to Settings.
Step 3: Tap TV & Video followed by fireTV.
Step 4: Your Fire TV name should appear. Tap on them to link them.
2. Switch it off and on again
If you follow the correct steps and Fire TV doesn’t show up in the app after all, it’s time to test the magic trick of the digital world – reboot.
Start by rebooting your phone followed by Echo speaker (if available) and Fire TV. If nothing works, reboot your router as well. Pro Tip: Press and hold the play button and select button on your Fire TV remote to reboot Fire TV without unplugging it.
4. Keep Fire TV and Alexa app in the same time zone
Often the problem comes up up because Fire TV and your Alexa app are in different time zones. You have to keep them in the same time zone. Follow these steps to change the time zone of the Alexa app: Step 1: Open the app and tap the Devices option at the bottom. Tap Echo & Alexa.
Step 2: Tap the ‘Alexa on this Phone’option followed by Time Zone. Keep it here the same as that of your Fire TV.
Follow these steps to change the Fire TV time: Step 1: Go to Settings on your Fire TV.
Step 2: Scroll to the right and click Preferences. Under Preferences, select Time Zone. Keep it the same here as that of the Alexa app.
5. Update the Alexa app and Fire TV
Sometimes due to the old software version of Alexa app or Fire TV, Alexa app cannot detect Fire TV even if both are on the same network. We recommend checking the update for the Alexa app via Play Store (Android) and App Store (iOS). If a new update is available, install it immediately. For Fire TV, go to Settings followed by My Fire TV. Here, select About and click on the ‘Check for system update’ option.
6. Disconnect and re-pair Fire TV
If you’ve already paired your Fire TV and it’s not working properly with the Alexa app or Echo speaker, you’ll need to unpair and then reconnect the TV. To do this, follow these steps: Step 1: Open the Alexa app and go to Settings in the sidebar.
Step 2: Tap TV & Video followed by Fire TV.
Step 3: Tap Manage devices. On the next screen, click on the Unlink devices option next to the Alexa app or the Echo option (depending on what’s giving you trouble).
Once they are unlinked, you will need to pair them again as mentioned in the first solution.
7. Switch to Main Household Account
What’s Up, Alexa?
In my case just reboot phone solved the problem – the magic trickTry all the fixes mentioned to see which one does it trick for you. If all goes well, check out these must-have apps for your Fire TV. It’s important to remember that while you can link multiple Alexa devices to your Fire TV, you can control them with only one device at a time. The next up: Curious how to play audio from you phone to the Echo speaker? Check the steps to pair them.
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