Guide: Fix ‘Chrome Passwords Not Syncing’ Issue
Chrome’s built-in password manager may lack the advanced features of special services like 1Password, LastPass, or Dashlane, but it’s certainly convenient to use. For the most part, it should effortlessly sync your passwords to other Chrome instances of your devices, making the whole process of logging into websites a breeze. But there are also cases where the password manager cannot sync passwords. Hence, this post will focus on the way to fix Chrome password sync issue. There are multiple reasons why Chrome might not sync your passwords, ranging from Chrome releases with errors, misconfigured sync settings, to corrupt user profiles. Anyway, the ten problem solving tips below should help you sync your Chrome passwords and get it ready to use on Windows, macOS, Android, and iOS. Let’s start.
1. Update Chrome
Start updating Chrome on all of your devices. The latest updates often fix known bugs and issues so it’s worth doing before we get into the rest of the fixes. The desktop version of the browser will update automatically, but it is always a good idea to double check. Open the Chrome menu, point to Help and click About Google Chrome. This will force the browser to install updates, if available.
If you are using Chrome on the iPhone or Android, go to the App Store or the Play Store, search for ‘chrome’ and tap Update (if available).
2. Check Password Management
It is always best to use Google’s online password manager to make sure that your passwords are indeed uploaded to the Google servers. That way, you can focus on the device that requires troubleshooting as you work your way through the various solutions below.
If the Password Manager lists your latest passwords, you can skip applying the fixes to Chrome on the device on which they were created in the first place. Otherwise, start with the device that has yet to upload your data (such as fixes # 3-7), then work on the rest of your devices as needed.
3. Turn on sync passwords
Password sync is probably disabled in Chrome. To check your Chrome sync settings on the desktop, go to Chrome menu> Settings> Sync and Google services> Manage what you sync. Make sure the toggle next to Passwords is turned on.
The process is quite similar to the mobile Chrome versions: Go to Chrome menu> Settings> Sync & Google services> Manage sync and make sure password sync is turned on.
4. Turn off Battery Saver (Android only)
On some Android devices, Chrome will stop syncing (uploading and downloading) data if built-in power-saving modes are enabled. If so, you will see the message ‘Android system sync disabled’ flashing under the Sync and Google services option in the Chrome settings.
To fix the problem, you need to turn off the power saving mode, which is usually possible by going to the Settings app> Battery of the device. Then reopen Chrome to sync your data. When you are done, you can re-enable the power saving mode for your device. Don’t forget to turn it off again when you want to sync your Chrome data.
5. Use the correct Google account
Do you have more than one Google account? If so, make sure you use the same Google account on all your devices so that your data will sync seamlessly between them. When you visit the Chrome settings window of a device, the account you are currently signed in with will be displayed at the top of the screen. If you’ve been using a different Google account all this time, you should want to sign in with the correct account. It’s best to create a new profile on the desktop to avoid losing data related to the current Google account (scroll down to the Create New Profile section below for more information). On mobile, you can quickly add a new account and switch to it shortly after.
6. Enter a sync passphrase
Are you using a passphrase for sync? It’s an incredible way to protect your passwords and other Chrome data. But that also means adding it to all of your devices. On the desktop, go to Chrome settings and you should see the message ‘Enter your passphrase to sync your data’ if it does. Click Enter Passphrase button next to your Google account to insert the passphrase.
On mobile, go to Chrome settings> Google and sync services> Sync not working. Here’s what to do if you’ve forgotten your sync passphrase.
7. Turn off / on synchronization
Did none of the above solutions apply to you? Turn Chrome sync off and on again. That can help resolve persistent sync issues caused by glitches and other glitches. The following breakdown should show you how to do that on desktop and mobile Warning: Do not choose the option to delete your locally stored Chrome data on a device where your passwords have not yet been uploaded to Google servers. Check the online password manager to confirm.
Chrome – Desktop
Step 1: Go to Chrome menu> Settings. Under You and Google, click Disable next to your profile.
Step 2: Check the box next to ‘Erase bookmarks, history, passwords, and more from this device’, then click Disable.
Step 3: Restart your PC or Mac, open Chrome, go to the Settings panel and click Enable sync.
Step 4: Sign in with your Google account and click Yes, I’m in to sync your data.
Click on Settings button instead if you want to review your sync settings before syncing.
Chrome – Android and iOS
Step 1: Open the Chrome menu, tap Settings, then tap your Google ID.
Step 2: Tap ‘Sign out and turn off sync’. Check the box next to ‘Also erase your data from this device’ and tap Continue.
Step 3: Restart your Android or iPhone, open Chrome, go to the Settings panel and tap ‘Sign in to Chrome’. Tap Yes, I’m in to sign back into Chrome.
You can view your sync settings by going to Sync & Google services> Manage sync.
8. Delete login information (Windows and macOS)
If Chrome doesn’t download your passwords from Google servers, delete the local credential cache. That could prompt Chrome to properly sync the data to your device. Warning: Do not perform this fix on a device that has not yet uploaded your passwords to Google servers. Check the online password manager to confirm. Step 1: Exit Google Chrome. Step 2: Go to the location where Chrome stores your user-specific data: Windows – Press Windows + R to open Run, insert the following folder path and click OK: % UserProfile% AppDataLocalGoogleChromeUser data
macOS – hit Cmd + Spacebar to open Spotlight Search, insert the following folder path and hit Enter: ~ / Library / Application Support / Google / Chrome Step 3: Open the folder labeled Default.
Step 4: Delete the files named Login Data and Login Data-journal.
Step 5: Open Chrome again. The browser must download your passwords from the Google servers.
9. Create a new profile (Windows and macOS)
Creating a new profile can also fix an adamant copy of Chrome that is unable to download your passwords. The following steps should guide you through the process. Warning: Skip the steps below for devices that should not upload your passwords to Google servers just yet. Step 1: Go to the Chrome settings pane and turn off Chrome sync for your current profile.
Step 2: Open the profile flyer (click the profile icon), then click Add.
Step 3: Enter a profile name and click Add.
Step 4: Open the profile flyer and click Enable sync.
Step 5: Enter your Google account information to sign in to the profile.
Step 6: Open the Profiles drop-down list and click the Settings icon.
Step 7: Delete your old profile – click the three-dot icon in the top right corner of the profile thumbnail and click Delete this person.
Note: If your passwords aren’t syncing, check the Chrome sync settings.
10. Reset Google Chrome
Try to reset Google Chrome. It should work as a last resort to fix persistent password sync issues. However, it will completely delete all locally stored data and return all settings to their default values. Take a look at this guide for more details. Warning: Do not reset Chrome on a device where your passwords have not yet been uploaded to Google servers. Otherwise, it will lead to permanent data loss. Step 1: Go to the Chrome settings panel, expand Advanced and then click on ‘Reset and clean upFollow by clicking on ‘Restore settings to their original defaults’.
Step 2: Click Reset Settings.
Log in with your Google account credentials to sync your passwords and other browsing data after the reset procedure.
Start syncing
Chrome’s sync problems can be simple or tricky to fix. Usually it is a matter of a disabled sync setting. But rarely do you have to go through a browser reset to make things right. As long as you’ve taken the time to work through the above solutions carefully, you should sync your passwords across devices without any further issues. The next up: Is the Chrome Password Manager Really Safe? Click on the link below to find out.
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