Guide: Fix ‘Apps Only Work on Wi-Fi’ Issue for Android and iOS
The mobile phones have an advantage that you can easily switch between Wi-Fi and mobile data. If one doesn’t work, the other is useful. However, Wi-Fi only works when you are near a router or in a free Wi-Fi zone. Other times people rely on it mobile data. Unfortunately, the apps sometimes only work over WiFi. That is, when you switch to mobile data they do not work as intended. No one would want to be in such a situation, of course. Fortunately, you don’t have to be. Here are some solutions to fix the problem of apps working on wifi only and not mobile data. Let’s take a look at them.
Restarting Phone
Before we dive into other solutions, start your phoneMost of the time, simply restarting the device would fix the problem.
Remove the SIM card
Because the problem with the mobile data only, try removing the SIM card. Then re-insert it. Hopefully the apps would start working again mobile data.
Turn mobile data off and on
First, make sure that mobile data is enabled on your phoneTurn it on if it’s off. And if it is on, turn it off and on again to refresh it.
Enable data roaming for Mobile data
If you are in a different state or country than yours, the data roaming setting must be enabled. When it’s out mobile data does not work. Here is how to make it possible.
Android
Step 1: Go to Settings followed by Network & Internet.
Step 2: Tap on Mobile network and turn on Roaming. Restart your device
iPhone
Step 1: Open Settings and go to Mobile Data.
Step 2: Tap on Mobile Data options and enable Data roaming. Reboot your phone
Allow app to use cellular data
On iPhone, if the problem is only a certain app, such as WhatsApp, Instagram or YouTube, is not working mobile data, then make sure it has permission to use mobile data. To do this, open Settings and go to Mobile Data. Scroll down and check if the switch next to the problematic app is green. If it is off, tap it to turn it on.
To check Mobile Data limit
Android phones come with one feature value mobile data is automatically turned off when it reaches a set limit. It helps control data usage. You need to check if the specific setting is enabled on your phone
To do this, go to Settings> Data usage. At some phones, you will find it in the Network and Internet option. You also use the search to find it.
Under Data usage, tap Data warning and limit. Deselect or increase the limit option Set data limit.
Grant data usage permission to play services
Google Play Services plays a vital role in the proper functioning of your Android phonePlay Services must have access to unlimited data usage and permission to use data in the background. If either of these two settings is turned off, you may experience problems with mobile data. Follow these steps to fix the problem: Step 1: Open Settings on your phone and go to Apps / Application Manager.
Step 2: Search for Google Play services under All apps. Tap Data usage.
Step 3: Make sure that both background data and unlimited data usage settings are turned on.
Step 4: Reboot your phone and try to use the apps on mobile data. They should work fine.
Clear the browser cache
On Android, try clearing the cache of your default browser. We will demonstrate for Google Chrome. Step 1: Open Chrome and tap the three dots icon in the top right corner. Select Settings from the menu.
Step 2: Tap Privacy followed by Clear browsing data.
Step 3: Check Cached images and files. Turn other things off. Then tap Clear data. Restart your device.
Update App
If only a certain app does not work mobile data, check if an update is available. To do this, open Play Store (Android) and App Store (iPhone) and search for the app. If an update is available, you will see the Update option.
Reset network settings
One of the known solutions to fix this problem is to reset the network settings. Available on both Android and iOS devices, also shows as’ Reset Wi-Fi, mobile, & Bluetooth ‘on Android devices. Here is how to do it.
Android
Step 1: Open Settings and go to System. Step 2: Tap Reset options available under Advanced.
Step 3: Tap Reset Wi-Fi, mobile, & Bluetooth. Follow the instructions on the screen.
iPhone
Step 1: Open Settings and go to General.
Step 2: Press Reset followed by Reset network settings.
Updating Mobile Data settings
For that, you need your mobile network operator and ask them for information settings. Then add it manually as described by them.
Update the operating system
Sometimes the problem is in the operating system itself. Both Apple and Google are quick to release the fixes if it does. So check for updates for your operating system. On Android, go to Settings> System> System update. Or find Update using the search bar in Settings. On the iPhone, go to Settings> General> System Update.
More things to check
We hope any of the above fixes it mobile data on your phoneIf you are still having problems, please turn off VPN on your phone (in case you use it) and check if you have enough credits or balance on you mobile to use data. The next up Did you know you can find Wi-Fi hotspots using the Facebook app? Know how to do it.
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